FAQ

Default solution folder, feel free to edit or delete it.

How to change "Account Holder" in Syscloud.
Assume that owner_previous@yourdomain.com is current "Account Holder" managing Syscloud App and you need owner_new@yourdomain.com to be the new ac...
Thu, 7 Jun, 2018 at 2:31 AM
Resolve Access error issues in Syscloud application
Syscloud application cannot work when there is access restriction from Google on retrieving the account data. Please find the checklist below to resolve the...
Wed, 21 Nov, 2018 at 2:31 AM
O355 User Impersonation Role Addition Guide
This guide is for adding an user account impersonation role in O365 application. Follow the steps given below. 1. Please visit the exchange admin pan...
Thu, 15 Mar, 2018 at 11:36 PM
Syscloud Office 365 App Authorization Guide
Step 1 : Please access the below URL https://office.syscloud.com/o365_newApp.php Step 2 : It will ask to log into Microsoft admin account yo...
Fri, 2 Mar, 2018 at 12:38 AM
O365 MFA error resolution guide
1. Login to your O365 Admin account registered with Syscloud. 2. Click on this link. When you click on the link, it will re-authorize and redirect you to y...
Thu, 30 Aug, 2018 at 2:32 PM
How to completely disable your Cloud account from Syscloud & delete your Syscloud account
1. You can uninstall the app from you GSuite console by going to Admin console> Apps> Marketplace Apps, click on Syscloud Security & Backup app. Y...
Fri, 8 Feb, 2019 at 10:58 AM
Logging into Syscloud app
After you install the Syscloud app, you can log into your Syscloud account in either of the following ways. 1. Logging into the app via Google Apps laun...
Thu, 28 Feb, 2019 at 11:40 PM
Clearing Browser cache & cookies data
About cookies: A cookie is a file created by a web browser, at the request of a website, that is stored on a computer. These files typically store user-spe...
Fri, 8 Mar, 2019 at 6:46 PM
Getting the Trash folder email count in an Outlook account
In your Outlook account, please right-click on the mail folder 'Deleted Items'. An option list will be displayed, in which you should select '...
Fri, 8 Mar, 2019 at 1:59 AM