You can export the full Mail archive of a user in either ZIP format or the PST format. In the user's archive, select the Mail archive. In the Mail archive page you will see 2 export options, 'Export' & 'Export to PST'(refer pic1). The 'Export' option will export you data in ZIP format. The 'Export to PST' option will export the data in PST format.
There are 3 sub-options for Export(refer pic2),

  1. All - Exports all the mails present in the Mail archive of the user.
  2. Selected Label - Exports only the mails present in the Mail folder/label selected in the left pane by the user.
  3. Selected Item - Exports only the particular mails selected by the user in the archive.

Once Export is initiated, you can view the progress of the export in the Backup> Reports> Export Report page(refer pic3). Once the export completes, a download link will be available in the same page from which you can download the exported data to your local drive.



You can restore the Mails from the archive to the user account. There are 3 options when you click on the 'Restore' option(refer pic4).

  1. All - Restores all the mails present in the Mail archive of the user.
  2. Selected Label - Restores only the mails present in the Mail folder/label selected in the left pane by the user.
  3. Selected Item - Restores only the particular mails selected by the user in the archive.

Once the Restore is initiated, you can view the progress of the export in the Backup> Reports> Restore Report page.